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Digital Manager

Competitive, dependent on experience
Closing Date
15 December 2019
National Tennis Centre, London

The LTA’s vision is Tennis Opened Up and its mission is to make tennis relevant, accessible, welcoming and enjoyable. The customer engagement team is responsible for growing the size of the LTA fan base and improving fan and workforce engagement through increasingly personalised messaging and omnichannel execution.

The LTA is now recruiting for a Digital Manager to join the customer engagement team based at the National Tennis Centre in Roehampton, London.

The Digital Manager plays a vital role in delivering an optimised digital customer experience vital to future success. As LTA continue to roll out a five-year strategy, it is essential to ensure that audience strategies are conveyed meaningfully across their public-facing platforms, taking a strategic approach to joined-up customer journeys that provide the right experiences for audiences, and the right outcomes for the business.

The role plays a key part in defining the future of the digital platform development, offering a strategic direction on the development of new data strategy, digital platforms and services to deliver against business needs. Working with a small, skilled team, the post-holder will take real ownership and work with autonomy to deliver against strategic goals. As well as being able to advocate confidently for digital change at every level of the organisation.

How to apply

For more information about the role including a full job description and details on how to apply, please visit the LTA website

Closing date for applications is Sunday 15 December 2019.